Rubbermaid 4487-00-ROYBL Review

Ratings

Category: Electronics
Brand: Rubbermaid
Model: 4487-00-ROYBL
Availability: Usually ships the next business day
List Price : ~~N/A~~
Special Prices:

Rubbermaid 4487-00-ROYBL Customer reviews

Rubbermaid 4487-00-ROYBL Review by D. B. Curtis (Sunnyvale, CA USA)

First of all, these are great boxes, thus 5 stars. They are rugged, and the size is very convenient for certain applications. They fit 18 inch deep shelves perfectly, and stack nicely. Their size is just right for items that don't quite fit smaller bins, but is still space-efficient. I use a lot of these in my workshop for tools and materials and so forth.

This order sku is supposed to be for 6 boxes, see "Product Specifications": "Item package Quantity: 6". Amazon fulfillment, however, seems to have a problem picking these. They sent me one single, solitary box. One box for $70? I don't think so..... I had a three page chat log with an Amazon rep trying to sort this out. Totally insane. It was a simple short-ship situation, but Amazon fulfillment can't handle it. I had to send the one back, and re-order this sku again... hopefully I will get 6 this time. It was totally insane and pretty much non-existent customer service from Amazon. I had been considering using Amazon fulfillment for my own business, but after this experience, I sure as heck don't want one of my customers going through what I had to do, which in the end resulted in me doing Amazon's job anyway. Let's just hope the order is picked/packed correctly the second time around.
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Update:
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BZZZZT! Thank your for playing, Amazon. You win our consolation prize -- I am ordering these elsewhere.

The second "corrected" (Not!) order was again fulfilled with a single box. After generating another page of chat log with a rep, I waited 20 minutes for a supervisor to come on the chat, but no one showed. The Amazon fulfillment warehouse can't seem to get this straight. DO NOT ORDER THESE FROM AMAZON UNTIL YOU SEE SOMETHING POSTED HERE BY AMAZON THAT THEIR WAREHOUSE HAS CORRECTED THEIR PROCESSES.

The boxes themselves are great -- Fulfillment by Amazon, not so much.

Rubbermaid 4487-00-ROYBL Review by E. Campbell (Carlsbad, CA United States)

I didn't read the reviews before ordering. I wish I had! I opened the box today and found one box instead of six. WTF?!? The description clearly says that there will be six items. Who would pay $70 for one box when you can get one for $12-13? Fortunately, Amazon will let me return it for a full refund and they will pay for return shipping. No harm no foul but I think this reflects poorly on Amazon.

Rubbermaid 4487-00-ROYBL Review by Mike Shoopman "Shoopmazon" (Fort Dodge, IA USA)

This unit is shown as a price per 6 boxes. You get only one box. One plastic box for $70. Normally I have a great experience on Amazon, but this time the site has totally incorrect information. DO NOT BUY THIS - YOU WILL ONLY GET ONE BOX.

Check the dates of the reviews - apparently they used to send 6 boxes for $70 way back when - but recent reviews all show one single box for $70. I agree, the box is great, at 6 per $70, but not for ONE BOX!

Also they have just recently dropped the 6 count under the tech details, so they now think people will pay that price for one plastic box? Amazing.

More Reviews...

Rubbermaid Photo/Media Storage Box:: Technical Details

Holds up to 5" x 7" greeting cards
Bookend supports items
Holds up to 20 large photo envelopes, 15 VHS tapes, 27 DVD's, or 32 CD's
Contents viewed easily
Latching lid keeps contents secure
Item Dimensions: 0 x 0 x 0 inches; 0 pounds
Brand: Rubbermaid
Model: 4487-00-ROYBL
Product Type: Electronics

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Friday, December 30, 2011